Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Indirect Sourcing Intern

Company: GE Vernova

Location: Quảng Ngãi, Vietnam / Remote

Posted Jan 22, 2025

The job description outlines a Sourcing Intern role focusing on supplier fulfillment and payment follow-ups. The intern will support various repair shops globally, including Vietnam and Singapore. Key responsibilities include tracking supplier delivery plans, recording delivery statuses, and following up on any risks. The intern will also work on supplier payment issues, collaborating with the sourcing and AP teams to resolve problems. Additionally, the role involves learning and working with ERP tools, organizing supplier documents, and gaining knowledge in sourcing projects. The ideal candidate should have a Bachelor's Degree in Sourcing, Logistics, or Import/Export, advanced English skills, and experience in sourcing projects.

Hub Manager- (Location Variable)

Company: Landing

Location: Remote

Posted Jan 22, 2025

RolenbspLanding is seeking a Hub Manager to lead a team of Area General Managers, ensuring exceptional cleaning and installation performance, and superior member experience. The role involves driving operational excellence, customer satisfaction, and market performance. The ideal candidate should have 3+ years of management experience, strong leadership skills, and a passion for delivering an exceptional customer experience. Benefits include a competitive salary, performance bonuses, comprehensive benefits, financial security, generous PTO, career growth opportunities, and travel perks.

Inside Sales Representative - Angie's List (Kansas)

Company: HomeAdvisor

Location: Remote

Posted Jan 22, 2025

Angie's List, a trusted platform for homeowners to find reliable service professionals, is hiring remote Inside Sales Representatives, or Sales Solutions Consultants. The role involves outreach to service providers, overcoming objections, and negotiating customized advertising campaigns. The company offers a competitive compensation package including a base salary, uncapped commission, and benefits such as health insurance, retirement plan, and generous PTO. Candidates should have strong communication skills, sales experience, and the ability to work independently.

AI Solution Architect

Company: AutoStore

Location: Remote

Posted Jan 22, 2025

AutoStore, a global leader in warehouse automation, is seeking an AI Solution Architect to help expand their technology and capitalize on AI advancements for future growth. The role involves solution design and architecture, technical leadership, cross-functional collaboration, AI governance and compliance, strategic vision, and documentation and communication. Key skills required include a degree in Computer Science, AI, Data Science, or a related field, 5+ years of AI/ML experience, proficiency in programming languages, and familiarity with cloud platforms and big data technologies.

Manager of Loyalty Marketing

Company: Care Access

Location: Remote

Posted Jan 22, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical trials for patient benefit. The Manager of Loyalty Marketing will develop and execute strategies to drive patient loyalty, engagement, and retention. Key responsibilities include managing a loyalty program, creating personalized marketing strategies, and overseeing communication channels. The ideal candidate should have a Bachelor's degree in Marketing or a related field, 5+ years of experience in loyalty marketing, and proficiency in CRM platforms and loyalty program tools.

Data Science Lead

Company: Pilotly

Location: Los Angeles, CA / Remote

Posted Jan 22, 2025

Senior Digital Project Manager

Company: Fors Marsh

Location: Remote

Posted Jan 22, 2025

The Senior Digital Project Manager is a crucial role responsible for managing and producing marketing and communications campaigns across various platforms, with a focus on web-based products. They lead the development of web-based products and associated assets, and often lead the production of other campaign-related deliverables. They work closely with internal teams to deliver innovative solutions and ensure client service excellence. The role requires deep technical knowledge, understanding of the digital development lifecycle, and commitment to project management principles. The ideal candidate should have a Bachelor's degree or equivalent experience in web development, UX, digital marketing, or a related field, with 5+ years of web project management experience. They should have a proven track record of producing a wide range of digital products, experience in developing project documentation, and understanding of UX principles and programming platforms. The role offers competitive benefits, remote work opportunities, and a company culture that values balance and provides generous leave and retirement contributions.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Milan, Italy / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, customer service workflows, and relevant industry domains. The role requires proficiency in ServiceNow technologies and capabilities, and mandatory certifications within the first year. ServiceNow is an equal opportunity employer, committed to creating an accessible and inclusive experience for all candidates.

Software Engineer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Design Lead

Company: Rescale

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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