Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Social Media Specialist

Company: Red Carrot

Location: Washington DC

Posted Nov 26, 2024

The Social Media Specialist will play a pivotal role in enhancing the social media framework for a key client. They will manage real-time content updates, coordinate with internal and external teams, and integrate available resources into effective social media posts. The position requires a high level of flexibility and responsiveness to rapidly adapt content for emerging priorities and real-time event updates.

PeopleSoft Developer (On-Site)

Company: Steel Point Solutions

Location: Washington DC

Posted Nov 26, 2024

Steel Point Solutions is a certified and experienced SBA HUBZone WOSB company offering integrated business solutions for government and commercial enterprises. They are seeking a PeopleSoft Developer with Top Secret Clearance, a Bachelor's degree, and 3+ years of experience in HCM Development. The company offers a comprehensive benefits package and a salary range of $85,000 - $110,000 USD.

PSC Overseas Management Advisor

Company: Devis

Location: Washington DC

Posted Nov 26, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor Overseas Management Advisor to provide expert guidance on management operations and logistics for overseas PSCs.

Senior Back End Engineer (AWS, AWS glue, Spark, Python)

Company: Capital One

Location: Washington DC

Posted Nov 25, 2024

Capital One is seeking Back End Software Engineers to work on fullstack development tools and technologies, collaborating with Agile teams to design, develop, test, implement, and support technical solutions. The ideal candidate has a passion for staying on top of tech trends, experimenting with new technologies, and mentoring others.

Performance Analyst

Company: B.F. Saul Company

Location: Washington DC

Posted Nov 26, 2024

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. They specialize in unique thematic investment research and asset management, with a focus on client success. The Portfolio Analytics team is responsible for investment performance reporting and ensuring data accuracy. The company offers competitive benefits and is an equal opportunity workplace.

PSC Legal Advisor

Company: Devis

Location: Washington DC

Posted Nov 26, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a Personal Services Contractor PSC Legal Advisor for a proposal position.

Senior Medical Devices, Systems Analyst – (Remote, US)

Company: ICA, Inc.

Location: Washington DC

Posted Nov 26, 2024

International Consulting Associates Inc is a rapidly growing company located in the DCMetro area. They offer a range of management solutions and technical services on domestic and international programs. They are looking for a Senior BusinessSystems Analyst Medical DevicesRegulatory to join their dynamic team. The role involves serving as a liaison between the AI leadership team, Data Science Team Leads, and Data Scientists. The candidate will help develop a working prototype or minimum viable product (MVP) designed to pilot various prioritized applications for the FDA.

Senior Analyst Level ll - Remote - Cleared Position

Company: Galorath Incorporated

Location: Washington DC

Posted Nov 25, 2024

The job posting is for a Cleared Senior Analyst Level ll position at Galorath Federal, a company that is an Employee Owned Company. The job requires 7+ years of consulting and industry focus experience, a Bachelor's degree, and specific skills in cost analysis, Excel, and project management. The job involves providing total cost support to the Government customer and working independently in a fast-paced program office environment.

Circular Economy Project Manager

Company: ERG

Location: Washington DC

Posted Nov 26, 2024

ERG is a research and consulting firm seeking a full-time Circular Economy Project Manager to join their team. The job requires managing project teams, conducting research, and providing administrative support. The company offers competitive salaries, excellent benefits, and a friendly, flexible, and inclusive environment.

PSC Executive Recruiter

Company: Devis

Location: Washington DC

Posted Nov 26, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking an Executive Recruiter to source and onboard top talent for USAID Personal Services Contractor PSC roles.

24-1031 Junior Cloud Engineer

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 25, 2024

Navitas is a digital transformation company that provides technology solutions to drive digital acceleration for its customers. The Junior Cloud Engineer role involves building and improving infrastructure tools and processes, and growing AI skills in various arenas.

Data Scientist Mid to Senior Level

Company: Fraym

Location: Washington DC

Posted Nov 25, 2024

Fraym is a geospatial data company seeking a mid-to-senior level Data Scientist to help grow a portfolio of analytical product offerings and improve predictive algorithms in a small data context. The company offers a competitive salary, full benefits package, and opportunities for career advancement and professional development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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