Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Technical Writer 2

Company: Chabez Tech

Location: Washington DC

Posted Nov 25, 2024

The job description is for a Technical Writer 2 position at the Pennsylvania Department of Health and Department of Drug and Alcohol Programs. The role involves developing and maintaining technical documentation for the Enterprise Data Warehouse, supporting public health data analysis and system modernization. The job requires strong documentation and communication skills, experience in technical writing or business analysis, and proficiency with process modeling and diagramming.

Technologist, Mammography, Vancouver, Variable, On-call

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted Nov 25, 2024

The job summary involves providing diagnostic Mammography services, including clerical duties. Essential responsibilities encompass performing screening and diagnostic procedures, image acquisition, patient assistance, file work, reception, quality control, equipment troubleshooting, physician communication, supply restocking, and participation in on-call schedules. Basic qualifications include a High School Diploma or GED, a Diagnostic Radiologic Technologist License (Oregon) or Registered Radiologic Technologist (Washington), an American Registry of Radiologic Technologists Certificate - Mammography Technologist, Basic Life Support within 1 month of hire, and proof of continuing education. Preferred qualifications include prior Mammography Tech work experience, organizational skills, time management, attention to detail, problem-solving, decision-making, technical skills, initiative, communication, interpersonal skills, and customer relations. This is an on-call position supporting medical clinics in the North Service Area.

Sr. HC Policy and Strategy Planner

Company: DarkStar Intelligence

Location: Washington DC

Posted Nov 25, 2024

The job posting is seeking a highly skilled Sr HC Policy and Strategy Planner to support a federal government client in Bethesda, MD. The role requires a TSSCI CI Poly clearance and involves designing, developing, and administering annual interagency data calls, collecting and consolidating large datasets, and providing troubleshooting assistance to responding agencies.

Senior Backend Engineer

Company: Oteemo Inc.

Location: Washington DC

Posted Nov 25, 2024

Oteemo is a dynamic technology company seeking a Backend and Database Developer with expertise in Net technologies and Azure services. The company values drive, passion, and quality, and offers competitive pay and benefits.

Technology Sales Specialist- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Nov 25, 2024

The job description is for a Technology Sales Specialist role at IBM, where you will work with clients to develop relationships, understand their needs, and showcase IBM's automation solutions. The role requires tech sales experience, excellent communication and presentation skills, and expertise in automation and data AI markets.

Project Engineer I

Company: Procon Consulting

Location: Washington DC

Posted Nov 25, 2024

Procon is seeking a motivated and detail-oriented Project Engineer I to join their team. The role involves assisting in managing construction projects from start to finish, ensuring they are completed on time, within scope, and within budget. The company is committed to providing a workplace free from discrimination or harassment and is an Equal Employment-Affirmative Action employer.

Project Controls Engineer

Company: Precision For Medicine

Location: Washington DC

Posted Nov 25, 2024

Precision for Medicine Manufacturing Solutions is seeking a Project Controls Engineer to join their team. The company is a leading advanced therapy technical operations consulting company in the life science industry, committed to advancing manufacturing to achieve operational excellence and accelerate speed to market for next-generation medicines.

Acquisition Pathway Policy Expert - SME

Company: Red Gate Group

Location: Washington DC

Posted Nov 25, 2024

The Red Gate Group is seeking a highly skilled Acquisition Pathway Policy Expert to join their team and support the Acquisition Policy and Innovation Directorate within the Office of the Under Secretary of Defense for Acquisition and Sustainment. The role involves developing and coordinating acquisition policies, analyzing policy changes, and providing expert advice on integrating and protecting technologies.

Senior Strategic Communications Specialist

Company: DarkStar Intelligence

Location: Washington DC

Posted Nov 25, 2024

The Senior Strategic Communications Specialist is responsible for leading the development, coordination, and editing of diverse communication materials, including speeches, reports, and strategy documents. The role includes advising senior executives, mentoring junior staff, and leveraging tools like Adobe Creative Cloud Suite.

Program Analyst

Company: BryceTech

Location: Washington DC

Posted Nov 25, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are seeking a Program Analyst to join their team and support their Federal Government Customer.

Human Resources Manager

Company: Red Cell Partners

Location: Washington DC

Posted Nov 25, 2024

Red Cell Partners is an incubation firm looking for an early-stage startup professional to join their growing team as a Human Resources Manager. The role involves managing HR aspects of the employee lifecycle, employee engagement, compensation and benefits, and culture. The company offers a range of benefits, including career track opportunity, comprehensive health care, paid maternity and paternity leave, and unlimited PTO.

Receptionist

Company: World Insurance Associates LLC

Location: Washington DC

Posted Nov 25, 2024

World Insurance Associates is a unique insurance organization offering top products and services from major providers combined with attentive service from local agents. The company specializes in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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