Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Junior Web Developer

Company: Storyteller

Location: South Africa

Posted Nov 09, 2025

This job posting highlights a remote software engineering role with competitive salary, global brand exposure, and opportunities for growth. The position offers benefits like 33 days paid leave, cutting-edge technology, and collaboration with leading sports brands. Responsibilities include developing SDKs, solving customer problems, and contributing to product improvements in a supportive team environment.

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 09, 2025

GRS North America Actuarial & Analytics is seeking a Senior Actuarial Analyst to join the General Liability pricing team. The role involves performing complex actuarial analyses, utilizing profit reviews, maintaining reporting infrastructure, providing guidance to underwriting teams, and developing tools to enhance pricing and influence underwriting strategy. The ideal candidate should have strong analytical and communication skills, relevant experience, and proven math and analytical skills.

Behavioral Health Care Manager

Company: Triplemoon Clinical

Location: Remote

Posted Nov 09, 2025

The text describes the role of a behavioral health care manager in a collaborative care model. The manager plays a central role in coordinating care, providing evidence-based interventions, and supporting patients and their families. The position requires relevant professional background, experience working with children, and strong digital health and telehealth skills. The role offers flexible scheduling, remote work, and opportunities for professional development.

Senior Solutions Architect

Company: ExtraHop

Location: Remote

Posted Nov 08, 2025

The Solutions Architecture team at ExtraHop focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting learning sessions with customers.

Junior Web Developer

Company: Storyteller

Location: Romania

Posted Nov 09, 2025

Storyteller is a high-growth B2B SaaS platform that allows companies to integrate Stories into their platforms. They offer a fully remote position for a Junior/Graduate Software Engineer to work on their Web SDK, which powers Stories used by globally recognized clients, especially in sports. The role involves shipping features, improving reliability, solving customer problems, and contributing to developer experience.

SDR / Cold Caller - English Speaking

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

The job posting is for a Sales Development Representative (SDR) Cold Caller role. The position involves cold calling, email outreach, and lead qualification to generate new business opportunities and build a strong sales pipeline. The ideal candidate should have 3+ years of experience in phone outreach, experience using Dialpad, and demonstrated success in achieving sales quotas. The role requires strong communication skills and proficiency in using tools like HubSpot for contact and pipeline management.

Business Development Representative - RethinkBH

Company: RethinkFirst

Location: Remote

Posted Nov 08, 2025

Rethink is seeking motivated individuals to join their sales team to support the growth of their behavioral health division. The role involves managing outbound lead flow, generating sales opportunities, collaborating with the sales team, and documenting customer records. The ideal candidate has experience in ABA, excellent communication skills, and a results-oriented mindset.

Graphic Designer – D2C Ecommerce

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

This job posting outlines a Graphic Designer role focused on creating performance-driven visual assets across digital channels to support conversion goals and brand identity. Responsibilities include designing graphics for platforms like Amazon and Shopify, collaborating with cross-functional teams, and optimizing creatives based on data. The position requires 3+ years of experience with Adobe tools and conversion-driven design principles, while offering remote work flexibility and opportunities for growth.

Marketing Operations Manager

Company: Webflow

Location: USA

Posted Nov 09, 2025

Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a single platform. The company is looking for a Marketing Operations Manager to own and optimize marketing campaigns, ensuring accurate lead capture, tracking, and reporting across various channels.

Machine Learning Engineering Manager - MLOps/AI Platform

Company: Canva

Location: UK

Posted Nov 09, 2025

The job description is for an engineering manager role at Canva's AI Platform Group, which supports AI innovation across the company. The role involves partnering with AI research leadership, coordinating with platform capability teams, owning large cross-team initiatives, coaching a team of engineers, and championing a culture of knowledge sharing. The ideal candidate should have a history of technical people leadership, experience in platform engineering, and excellent problem-solving skills.

Director of Regulatory Affairs

Company: OPIS s.r.l.

Location: Remote

Posted Nov 08, 2025

OPIS is seeking a Director of Regulatory Affairs to lead regulatory strategies for product development and approval across international markets. The role involves acting as a trusted advisor, managing relationships with regulatory authorities, overseeing meetings, reviewing key documents, supporting business development, and staying updated on global regulatory frameworks. OPIS offers a competitive salary and benefits package, and values growth, innovation, and customer success.

Customer Support Engineer - Level 1

Company: Hammerspace

Location: UK

Posted Nov 09, 2025

Hammerspace is seeking a highly skilled Customer Support Engineer EMEA to provide top-tier support to customers, resolve complex technical issues, and ensure customer success and retention. The ideal candidate will have extensive experience in cloud storage, networking, and troubleshooting, as well as excellent communication skills and the ability to work with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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