Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Senior Manager - Partner Success

Company: Caribou

Location: USA

Posted Jan 22, 2025

Caribou is seeking an experienced Affiliate/Partner Manager with a strong background in high-growth technology-driven startups, preferably in finance, banking, insurance, or related industries. The role involves managing strategic partnerships, driving qualified prospects, and meeting or exceeding revenue goals for partners. The ideal candidate should have a Bachelor's degree, an MBA designation or in progress, and 8+ years of experience in Affiliate/Partner management. They should be a critical thinker, effective project manager, and have budget and forecasting experience. The role offers competitive compensation, equity options, robust wellness benefits, and professional development opportunities. The position can be based in the Caribou office in Denver, CO, or remotely from a state where Caribou operates, with a preference for Chicago, IL, Denver, CO, or San Francisco, CA markets.

Staff Data Scientist - Data Platforms

Company: Pinterest

Location: USA

Posted Jan 22, 2025

Pinterest is seeking a seasoned Data Scientist with 8+ years of experience to enhance their data labeling capabilities. The role involves applying data science and analytics to improve data collection approaches, collaborating with stakeholders, and mentoring other data scientists. The ideal candidate should have a proven track record in crafting high-quality algorithmic code, developing prompts for LLMs, and executing cross-functional initiatives.

Technical Product Lead - Platform & Infrastructure

Company: Nova Talent

Location: USA

Posted Jan 22, 2025

MileIQ is looking for a seasoned Technical Product Leader to oversee critical initiatives across their internal platform services and infrastructure. The ideal candidate should have a proven track record in leading platform development and evolution within a consumer-focused startup, with deep experience across the full technology stack. The role involves leading multiple teams, driving cross-functional collaboration, championing a user-centric approach, embracing a data-driven mindset, and delivering projects on time and within budget. The candidate should have 7+ years of experience in product or program management, strong understanding of the software development lifecycle, excellent communication skills, a data-driven mindset, and a passion for user-centricity.

Finance Analyst – Financial Planning and Analysis

Company: 3M

Location: USA

Posted Jan 22, 2025

3M is offering a Financial Analyst position in the Financial Planning and Analysis department. The role involves collaborating with innovative 3Mers worldwide, analyzing financials for performance management, resource allocation, and cashflow management. The successful candidate will leverage data across multiple systems, perform financial analysis, and provide portfolio support for growth. The ideal candidate should have a Bachelor's degree or higher, five years of finance/accounting experience, and strong financial acumen. 3M offers competitive pay, benefits, and programs to support wellbeing. The position requires compliance with corporate policies and security standards.

Product Manager - Operations

Company: Canvas

Location: USA

Posted Jan 22, 2025

The job posting describes a Product Manager role for a tech company, focusing on leading a cross-functional team in developing AI-powered software for semiautomated modeling of CAD/BIM models from 3D scans. The role involves owning the product roadmap, driving key business results, and collaborating with the global 3D Operations team to improve their work and productivity. The ideal candidate should have 2+ years of PM experience, strong technical skills, excellent analytical skills, and outstanding communication abilities. Experience in architecture, CAD, BIM, 3D modeling, or 3D graphics is a plus.

Inside Sales Lead

Company: Canvas

Location: USA

Posted Jan 22, 2025

The job description outlines a role that involves managing and growing a team of sales professionals, developing sales strategies, collaborating with cross-functional teams, closing high-value leads, and maintaining the company's brand position. The ideal candidate should have extensive sales experience, preferably in the architecture, interior design, or construction sectors, and a strong understanding of programmatic selling. Proficiency in Hubspot CRM is required, and the candidate must be comfortable working in a fast-paced environment.

Sr. Director - Data Science

Company: Pinterest

Location: USA

Posted Jan 22, 2025

The Senior Director of Data Science in Monetization will lead a high-performing team to drive strategic data science initiatives, enhancing revenue generation capabilities. Key responsibilities include project oversight, prioritization of initiatives, and establishing KPIs. The role requires a Bachelor's degree in a relevant field, coaching and development experience, and domain knowledge in Ads and eCommerce. Familiarity with Pinterest is a plus.

Senior Enterprise Account Executive

Company: Contentsquare

Location: USA

Posted Jan 22, 2025

Contentsquare, a global leader in experience analytics, is seeking a Sr Enterprise Account Executive to drive revenue and ensure long-term success in North America. The role involves managing the full sales cycle, promoting the company's value proposition, and establishing relationships with senior executives. The ideal candidate should have 7+ years of enterprise SaaS sales experience, an entrepreneurial spirit, and the ability to handle multiple opportunities simultaneously. Contentsquare offers a competitive salary, flexible work policies, and a range of benefits including career development, mentorship, and stock options.

Product Compliance Counsel

Company: Deputy

Location: USA

Posted Jan 22, 2025

Deputy, a SaaS workforce management company, is seeking a highly skilled Product Compliance Counsel to join their InHouse Legal Team. The role involves owning end-to-end compliance legal strategy, partnering cross-functionally, drafting and negotiating commercial agreements, creating compliance training programs, and staying updated on relevant laws. The ideal candidate should have a JD from an accredited US law school, minimum 4 years of legal experience, strong familiarity with US wage and hour laws, and experience negotiating business transactions. The company offers a competitive salary range, ownership in the company via Share Options, comprehensive health benefits, and a flexible remote-first work policy.

Executive Assistant

Company: Webflow

Location: USA

Posted Jan 22, 2025

Webflow is seeking a temporary full-time Executive Assistant for the CEO and CFO, running from March to November 2025. The role involves calendar and inbox management, meeting coordination, project event management, travel arrangements, information flow management, and stakeholder interaction. The successful candidate should have 4-6 years of experience supporting CEO and C-level executives, strong organizational skills, excellent communication abilities, tech-savviness, discretion, adaptability, and be a culture ambassador. Webflow offers competitive compensation, benefits, and a remote-first work environment.

Product Design Lead

Company: Canvas

Location: USA

Posted Jan 22, 2025

Canvas is seeking a Design Lead with 5+ years of experience in design and 2+ years in leadership. The role involves leading design efforts, hands-on product UX/UI design, building a design system, engaging with customers, driving UX research, managing a design team, and improving design processes. The ideal candidate should have a strong portfolio, excellent communication skills, and experience in UX/UI product design for mobile and web apps. Bonus points for experience in marketing design, 3D scanning, CAD/BIM, home improvement, construction, or interior design.

Strategic Accounts Manager

Company: EDB

Location: USA

Posted Jan 22, 2025

The role involves building and maintaining strong relationships with customers, identifying upselling and crossselling opportunities, monitoring sales trends, and developing strategic sales plans. The ideal candidate should have 10+ years of enterprise account management experience, expertise in crafting and evaluating business proposals, and a proven track record of growing enterprise account portfolios and achieving sales targets.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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