J1 Visa Jobs in Remote
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Salesforce Architect- Brazil
Company: Freestar
Location: Remote
Posted Mar 12, 2024
<p><b>About Freestar<b> <p><p>Freestar is a pioneering company that engineers bestinclass cuttingedge solutions for website monetization We achieve this by leveraging our industryleading technology vast data resources and remarkable scale Our mission is to empower Publishers to maximize their revenue potential seamlessly while freeing themselves from the burden of ad operations This allows publishers to focus on what they do best creating highquality content that captivates their audience<p> <p>At Freestar we believe in the power of innovation and the endless possibilities it holds Our team of experts is committed to delivering highquality solutions that meet the unique needs of our Publishers and stakeholders We are passionate about our work and strive to create a dynamic and collaborative environment that fosters creativity and innovation<p> <p><b>Salesforce Technical Lead Manager<b> <p><p>Freestar is seeking an experienced Salesforce Technical Lead Manager to lead the development and technical team to execute our strategic commercial programs and to utilize the full capabilities of the Salesforce platform Maximizing efficiency and automation for our sales and service teams is our key strategic focus Working alongside our Salesforce Product Manager you will be responsible for finding innovative solutions to solve our ambitious internal goals creating a platform to ensure we have a best in class customer journey<p> <p><b>Responsibilities<b> <p><ul><li>Daily management of a development teams alongside the Product Manager Owner<li> <li>Lead amp develop a team of Salesforce technical experts including Admins amp Developers ensuring best practices are adhered to and projects are delivered on time and in budget<li> <li>Act as a subject matter expert for the platform providing mentorship and knowledge transfer to the team while constantly looking to elevate the skill set of the team <li> <li>Design and build custom and standard components on the Salesforce platform<li> <li>Building handson some of the more complex areas of the requirements<li> <li>Work with Freestar SolutionTechnical Architects<li> <li>Scoping sizing and estimating of work once the technical designs are agreed upon<li> <li>Create amp review Solution Design Documents and provide feedback as required with a strong focus on reducing technical complexity<li> <ul><p><br ><b>Qualifications amp Experience<b> <p><ul><li>7+ years in salesforce <strong>Development amp Administration<strong><li> <li>2+ years acting as salesforce <strong>Tech Lead<strong><li> <li>Strong experience with Salesforce <strong>Sales Service amp Marketing Clouds<strong><li> <li>Strong understanding of Salesforce Ecosystem<li> <li>Expertise in providing and implementing technical solutions<li> <li>Excellent technical documentation skills<li> <li>Excellent communication skills<li> <li>Experience in working in agile methodologies<li> <li><strong>Recommended Certifications<strong> <li> <ul><li>Salesforce Advanced Administrator<li> <li>Preference for Consultant Certifications service cloud data cloud sales cloud<li> <li>Preference for Additional Architecture Certifications eg Technical Architect Data Architecture amp Management Sharing amp Visibility etc<li> <ul><ul><p><b>What you can expect in return<b> <p><ul><li>FullTime Salaried Position<li> <li>Fully remote company with collaborative asynchronous teamwork <li> <li>The opportunity to be part of something BIG<li> <ul><p>Freestar is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information<p> <p>This role is not eligible for visa sponsorship<p>
Director, Global People Operations & Mobility
Company: BlackLine
Location: Remote
Posted Mar 12, 2024
<p><strong> Get to Know Us<strong><br >Its fun to work in a company where people truly believe in what theyre doing<br >At BlackLine were committed to bringing passion and customer focus to the business of enterprise applications<br >Since being founded in 2001 BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance<br >Being a bestinclass SaaS Company we understand that bringing in new ideas and innovative technology is mission critical At BlackLine we are always working with new cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers<br >Work Play and Grow at BlackLine<br ><strong> Make Your Mark<strong><br >As the Director Global People Success People Shared Services amp Mobility reporting to the VP Global Total Rewards amp Operations you will lead the design implementation and delivery of BlackLines global centralized people shared services as we continue to evolve our multileveled People Shared Services delivery model In this role you will assess current state of service delivery identify opportunities to improveexpand processes amp services and elevate the employee experience at BlackLine Additionally this leader will manage the Global Mobility program at Blackline Data reporting and analytics will be critical to the models success and you as the leader of this function will be a key player in defining and delivering dashboards and analytics to report on our success <br ><strong> Youll Get To <strong><br ><p><ul><li>Responsible for leading BlackLines continued transition to a Global People Shared Services model by designing implementing and managing current and newly designed processes expanding service offerings and measuring success via KPIs Some of those processes include but not limited to Global Employee and Manager portals HR support ticketing system MobilityImmigration management global onboarding and compliance<li> <li>Responsible for delivering customer employee centric service within established SLAs<li> <li>Partners with regional People Team Leaders COEs and HR Technology to actively evolve the People Shared Services roadmap in alignment with BlackLines People strategy and drive the vision and strategy of these initiatives while balancing both enduser experience and operational priorities<li> <li>Reinforces BlackLines culture of continuous improvement by ensuring efficient and consistent employee experience delivering operational excellence and and simplification across People Success Centers operations <li> <li>Defines and manages the Global Mobility program and implements a sustainable process that balances employee experience and legal compliance<li> <li>Implements and executes mobility programs and services supporting employee movements such as transfers short and longterm transfers assignments country entry and domestic or international relocation<li> <li>Measures People Success Centers performance via SLAs KPIs amp data analysis identifies trends and makes recommendations for processdelivery improvements <li> <li>Research gain support for and implement process automation and selfservice technologies to support efficiency and scalability of shared services<li> <li>Influences evolution innovation and continual transformation of BlackLines HR System in partnership with HR Technology and Regional HR Business Partners <li> <li>Partners with regional and HR people leaders to understand local requirements while driving to a global approach to consistency and scalability<li> <li>Ensures there are SOPs for all services provided to enable global scalability ensure business continuity and standardization of People Success Service Center activities <li> <li>Build a governance structure to track optimal prioritization of activities and team resources while managing stakeholder expectations<li> <li>Develops consolidates integrates and facilitates operational cross training programs across globalregional members of the People Success team Some of those include localregional regulations BlackLines policies process maps SOPs etc<li> <ul><p> <br ><strong> What Youll Bring <strong><br ><p><ul><li>10+ years in a people operations or people shared services role where scalability has been a critical priority<li> <li>7+ years of relevant leadership experience within global People Shared Services organizations is required<li> <li>5+ years of global mobility and expatriate experience within a global company<li> <li>Deep expertise and proven ability in scaling operations globally where leveraging technology and standardizingimproving processes to deliver exceptional employee experiences are at the center of design and implementation<li> <li>Ability to inspire confidence from leaders across the organization and People Success team while driving clarity alignment and accountability throughout a fastpaced complex matrix environment<li> <li>Exceptional communication skills and ability to breakdown complex shared services concepts to others with top notch customer service skills and optimistic attitude in challenging situations <li> <li>Ability to develop strong relationships with key stakeholders and to manage a wide variety of projects in a fastpaced environment and with regular shifting priorities<li> <li>Proven ability in successfully managing virtual and crossregional teams<li> <li>Experience with H1B process and international work visa process having worked with outside immigration counsel to facilitate and support work visa application process a plus<li> <li>Strong knowledge of laws and government regulations <li> <li>Demonstrated ability to develop and present thoughtful financial models and analysis<li> <li>Track record of translating vision into executable strategy with a strong bias for action<li> <li>Excellent business acumen<li> <li>Advanced excel and HR systems skills and experience<li> <li>Strong analytical and problemsolving skills detail orientation and accuracy<li> <li>Comfortable rolling up your sleeves in a handson work environment<li> <ul><p> <br ><strong> Were Even More Excited If You Have <strong><br ><p><ul><li>AgileLean SigmaSix Sigma quality and process improvement experience<li> <li>Experience with HRIS and HR service delivery platforms<li> <li>MultilingualEnglish +other languages APACEMEA<li> <ul><p> <br ><strong> Thrive at BlackLine Because You Are Joining <strong><br ><p><ul><li>A technologybased company with a sense of adventure and a vision for the future Every door at BlackLine is open Just bring your brains your problemsolving skills and be part of a winning team at the worlds most trusted name in Finance Automation<li> <li>A culture that is kind open and accepting Its a place where people can embrace what makes them unique and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives<li> <li>A culture where BlackLiners continued growth and learning is empowered BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity<li> <ul><p><br >BlackLine is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity or expression race age religious creed national origin physical or mental disability ancestry color marital status sexual orientation military or veteran status status as a victim of domestic violence sexual assault or stalking medical condition genetic information or any other protected class or category recognized by applicable equal employment opportunity or other similar laws<br >BlackLine recognizes that the ways we work and the workplace itself has shifted We innovate in a workplace that optimizes a combination of virtual and inperson interactions to maximize collaboration and nurture our culture Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week<br ><strong> Salary Range <strong><br >USD $16100000 USD $22790000 <br ><strong> Pay Transparency Statement <strong><br >Placement within this range depends upon several factors including the applicants prior relevant job experience skill set and geographic location In addition to base pay BlackLine also offers shortterm and longterm incentive programs based on eligibility along with a robust offering of benefit and wellness plans<p>
VP, Sales Operations
Company: ExtraHop
Location: Remote
Posted Mar 13, 2024
<div> <p><span>ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth the truth about the attackers already inside an organizations network the truth about what theyre doing and how to stop them at top speed We partner with every customer every day to reveal it Are you ready to join us<span><p> <div> <p>ExtraHop is looking for an experienced <strong>Sales Operations Leader<strong> to join our team This is a unique opportunity to buildout a sales program in a high visibility role that reports to the Chief Revenue Officer <p> <p>As with all Sales Ops roles there is no one thing that you would be responsible for but rather across many disciplines from Sales Strategy Sales Tools Forecast Management Order Management CPQ Territory Planning Capacity Planning Quota Planning Reporting and Rules of Engagement You will also have the unique ability to play to your strengths and learn new things along with us <p> <p>In fact any given day you may be evaluating a new tool creating a new initiative from scratch or carving out new global territories You would work closely with the field sales team and sales management and would develop and strengthen close relationships outside of sales with Marketing Finance and other teams<p> <p><b><strong>Duties amp Responsibilities<strong><b> <p><ul><li>Work closely with finance sales management marketing and customer success teams to create and prioritize reporting needs and develop business requirements<li> <ul><p><b><strong>Reporting amp Analytics<strong><b> <p><ul><li>Set operating cadence and reporting with Sales leadership to ensure execution against plan<li> <li>Maintain and develop regular reporting on key sales metrics pipeline health and enable the early identification of trends affecting the business and promote the sharing of best practices across the sales organization<li> <li>Support weekly and monthly reporting and forecasting for the sales organization identifying significant changes and trends and recommendations for action that will materially impact the companys growth trajectory<li> <li>Analyze sales rep productivity sales performance results generate metric reports and provide recommendations to sales management<li> <ul><p><b><strong>Process Management<strong><b> <p><ul><li>Gather requirements and project manage changes to our sales technology that result in improvements in sales rep productivity by identifying gaps and evaluatingimplementing new ideas tools and processes<li> <li>Assist and train the Sales and Customer Success teams with quotetoorder process<li> <li>Resolve operational issues in close collaboration with Finance and Legal team<li> <li>Enhance sales productivity and output with effective processes and tools<li> <ul><p><b><strong>Planning Administration amp Strategy<strong><b> <p><ul><li>Partner closely with senior leadership to develop and manage actionable measurable projects that accelerate sales growth and improve sales processes and operations on a global scale<li> <li>Collaborate with Sales Management to set up maintain and modify sales territories and assist with the comprehensive analysis of territory alignment and optimization decisions<li> <li>Help drive strategic planning and capacity analysis in conjunction with Finance for the sales organization<li> <li>Collaborate on Sales Compensation and Quota Planning in tandem with Finance<li> <li>Territory Planning Territory Target Accounts Key Verticals Productivity Analysis<li> <li>Manage deal desk and assist in the structuring approval and closure of complex license sales collaborating with legal finance and customer operations<li> <li>Effectively manage the Sales Operations team to deliver on strategic engagements and program deliverables<li> <li>Build and manage a Sales Operations team as the organization grows<li> <ul><p><b><strong>Salesforcecom Optimization<strong><b> <p><ul><li>Play a leading role in the administration customization and continuous evolution of our SFDC instance<li> <li>Ensure data integrity with the appropriate level of automation data validation and user training<li> <li>Support the Marketing and Customer Success organizations with their SalesForce driven and integration requirements<li> <li>Train and support to our Salesforcecom users<li> <ul><p><b><strong>Qualifications<strong><b> <p><ul><li>Salesfriendly strong desire to help the field teams with exceptionally strong communication skills including experience effectively communicating with senior management<li> <li>Comfortable and able to thrive in a fastpaced environment and resultsoriented team environment<li> <li>Salesforce superuser<li> <li>Proven experience leading a Sales Operations function with direct involvement in supporting sales strategy organizational design talentperformance management incentive compensation and sales force automation activities<li> <li>Excellent quantitative and analytical skills<li> <li>Strong operational and financial modeling experience<li> <li>Datadriven with strong creative problemsolving skills<li> <li>15+ years experience in SalesBusiness Operations 10+ years in leading and managing a scaled and multifaceted team<li> <li>Bachelors degree or equivalent <li> <ul><p><em><span>$177000$239000 + benefits+ options<span><em><p> <p><em><span>Applicants must be authorized to work for ANY employer in the US We are unable to sponsor or assume sponsorship of an employment Visa at this time<span><em><p> <div> <p><strong>ABOUT EXTRAHOP <strong><p> <p><span><span>ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack Were on a mission to protect and propagate trust by revealing the cybertruth and we partner with every customer every day to uncover it Our Revealx 360 platform is the only network detection and response solution delivering the 360degree visibility needed to see everything on the network When organizations have full network transparency with ExtraHop they can see more know more and stop more cyberattacks<span><span><p> <p><span><strong>ExtraHop<strong> is recognized by leading organizations for both its <strong>innovation in the market<strong> and its <strong>commitment to building a worldclass team<strong> Weve been recognized as a Customers Choice by Gartner Peer Insights™ Voice of the Customer and as a Leader in the Forrester Wave® Network Analysis and Visibility Q2 2023 ExtraHop has won AI Breakthrough Awards four times 20182020 2023 and our Channel Partner program has received a 5star rating from CRN for our 2023 Partner Program Guide Our flagship product Revealx has received numerous accolades including a 2022 Edison Award for Cybersecurity <span><p> <p><span>Benefitsperks listed below may vary depending on the nature of your employment with ExtraHop and the country where you work<span><p> <ul><li><span>Health dental and vision benefits<span><li> <li><span>Honor System PTO and 9 Holidays US only + 3 Days of Paid Volunteer Time <span><li> <li><span>NonCommissioned positions are eligible to participate in annual discretionary bonus plan<span><li> <li><span>FSA and Dependent Care Accounts + EAP where applicable<span><li> <li><span>Educational Reimbursement <span><li> <li><span>401k with employer match or Pension where applicable<span><li> <li><span>Pet Insurance US only<span><li> <li><span>Parental Leave US Only<span><li> <li><span>Hybrid and Remote Work Model<span><li> <ul><p><span>Candidates should note that the Company may modify reporting relationships job titles and compensation including commissions and benefits from time to time at its sole discretion as it deems necessary with or without prior notice<span><p> <p><span>We are intentional about our culture diversity and inclusion and we welcome everyone to come ready to participate in contributing to this truly unique environment At ExtraHop we believe that the best products services and companies are built by strong teams that include a diversity of backgrounds perspectives ideas and experiences We are committed to supporting and enabling growth and opportunity for every employee at every level This is the foundation of our success <span><p> <p><span>We are equally committed to equal employment opportunity and it is foundational to how we recruit and hire our talented team Employment is determined based upon capabilities and qualifications without discrimination on the basis of race creed color religion sex gender identification and expression marital status military status or status as an honorably dischargeveteran pregnancy including potential pregnancy pregnancyrelated conditions and childbearing sexual orientation age 40 and over national origin ancestry citizenship or immigration status physical mental or sensory disability HIVAIDS or hepatitis C status genetic information status as an actual or perceived victim of domestic violence sexual assault or stalking or any other protected class as established by law<span><p> <p><span>Our people are our most important competitive advantage leading the charge against nationstates cyber criminals and insider threats <span><p> <p><span>Ready to join us <span><span>Extrahop Security NDR informationsecurity cybersecurity cloudsecurity infosec LIRemote <span><p> <div>
Back-end Python/PHP Developer (20hrs/week Contractor, 6 month project)
Company: ServiceRocket
Location: Remote
Posted Mar 13, 2024
<p>Looking to join a funloving and inclusive culture that has your back Our fastgrowing and dynamic company provides a life experience that supports your professional growth and personal well being <p> <p><br ><p> <p>With offices around the world ServiceRockets fivestar products and services help tech giants like Atlassian Salesforce and Workplace from Meta get the most from their software We enable fastgrowing companies to take off And so will your career<p> <p><br ><p> <p>We are looking for a USbased BackEnd PythonampPHP Developer to help us support one of our biggest tech partners for 6 months with an expected workload of 20 hours per week<p> <p><br ><p> <p>Our client is a global technology company that is growing and has an important presence in the technology industry For this reason we are looking for a Backend Developer with good knowledge and experience in Python and PHP The project is a connector applicator of a task management application integrating with Jira <p> <p><br ><p> <p>We are looking for a Contractor with at least 3 years of experience for a 20hoursaweek workload who will be working within our Professional Services and Technical Consulting Team<p> <p>This a contract opportunity of 6 months The start date is midApril to early May<p> <p><b>Responsibilities include<b> <p><ul><li>Participate in architecture and code reviews<li> <li>Deploy backend development<li> <li>Backend development using Python and PHP<li> <li>Connector of the task management application<li> <ul><p><b>Requirements<b> <p><ul><li><b>Experience in modern PHP with type annotations and static analysis tools<b><li> <li>Comprehensive experience <b>working on APIs including backend and customerfacing <b>of at least 3 years<li> <li>Experience and knowledge in <b>SQL<b> is mandatory<li> <li>Handson experience with<b> Python and React<b><li> <li>Agile knowledge is a plus<li> <li><b>Must be located in the United States<b><li> <ul><p><b>Other skills and work traits<b> <p><ul><li>Good communicator team player and empathetic<li> <li>English fluency verbal and written<li> <li>Delivered businesscritical software to large enterprises<li> <li>Problem solver proactive gogetter<li> <li>Experience with large enterprise project work<li> <li>Experience working integrating enterprise applications via API<li> <ul><p> <p><p>This position is not eligible for visa assistancesponsorship or relocation assistance Although the position is hybridremote preferential consideration will be given to candidates based locally to the countrys office in order to better collaborate with our team<p> <p><br ><p> <p>With a competitive salary and career pathway to advance your skills youll reap the rewards of growth with ServiceRockets unique Share the Fruit program and an opportunity for stock options Our generous health and wellness benefits allow you to care for yourself and loved ones We also offer monthly stipends that support how you work and encourage a healthy work life balance <p> <p>Wear the Rocket and come grow with us<p> <p><p>
Expert Client Success Manager- REMOTE
Company: Veradigm LLC
Location: Remote
Posted Mar 12, 2024
<div> <p><p> <p>Welcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes Our Vision is a Connected Community of Health that spans continents and borders With the largest community of clients in healthcare Veradigm is able to deliver an integrated platform of clinical financial connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information<p> <div> <p><strong>This is a fully remote position<strong><p> <p><strong>Support a Team of GoGetters<strong><p> <p>Veradigm offers provider practices a suite of easytouse healthcare provider solutions that help streamline clinical and financial workflows We then deliver actionable insights to drive improved outcomes reduce patients outofpocket costs and enhance patient understanding of their disease state and medication therapy<p> <p>Our healthcare provider solutions help practices to<p> <ul><li>Reduce the administrative burden associated with everchanging regulatory and reimbursement requirements<li> <li>Improve practice financial performance and take advantage of the benefits of health information technology innovations<li> <li>Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions<li> <li>Get patients all their specialty medications faster and more easily<li> <ul><p><br ><p><p><strong>Job Summary<strong><p> <p>The Client Success Manager CSM serves as the voice of the client to Veradigm and the voice of Veradigm to the client The CSM seeks to ensure robust adoption of solutions maximize expansion opportunities and minimize client attrition to create a healthy growing client base To accomplish these goals the CSM partners with our clients and internal Veradigm stakeholders to ensure remarkable client experiences with our products and services through a combination of strategic roadmap planning and tactical execution of actions necessary to support operations The CSM is responsible for reviewing client financial and business objectives creating actions to support them and reporting progress on Key Performance Indicators Tactically these actions may include ongoing monthly operational reviews creating and publishing reports pursuing escalated support and services actions providing assistance to resolve outstanding AR issues and supporting sales activities to further the expansion of the Veradigm solutions footprint<p> <p><strong>What you will contribute<strong><p> <ul><li>Serves as the primary operational contact point with the client to ensure an extraordinary experience with Veradigm products and services<li> <li>Leads complex collaborations of client and Veradigm eg AOE TAM Service PDPM Hosting PM Managed Services Support leads teams to ensure alignment and agreement to goals and supporting action plans<li> <li>Maintains internal client updates using Client Spotlight andor required reporting mechanisms<li> <li>Createsmaintains complex client facing executive dashboard for monthly operational review<li> <li>Facilitates Strategic Roadmap Planning for complex current and future projects aligning Veradigm solution releases with client strategic priorities<li> <li>Ensures oversight visibility and tactical coordination of complex Veradigm Services Initiatives<li> <li>Ensures client regulatory preparedness as it relates to Veradigm solutions<li> <li>Delivers client communications on potential businessimpacting items including IndustryVeradigm news release plans planned outages and Major Incidences<li> <li>Identifies opportunities for and ensures execution of solution optimizations workflow best practices educational opportunities etc<li> <li>Supports client participation in Voice of Customer processes such as KLAS and CSAT including providing invitations reviewing feedback and creatingdriving improvement action plans<li> <li>Identifies and grows reference accounts including sharing client success stories and outcomes improvements<li> <li>Participates actively in client Quarterly Business Reviews QPRs<li> <li>Provides advanced consultative insights into the client growth plan led by the AOE<li> <li>Provides support to resolve complex financial or contractual disputes including concessions terminations and unfunded project requests<li> <li>Facilitates complex discussions on the resolution of nondisputed AR issues where Veradigm finance is unable to make forward progress using normal processes<li> <li>Drives client prioritization with escalated issues in support<li> <li>Mentorsprovides guidance to less experienced Client Success Managers<li> <ul><p><br ><p><p><strong>The ideal candidate will have<strong><p> <ul><li>Bachelors Degree or equivalent Technical Business experience Required<li> <li>7+ years relevant work experience 23 years at the Senior level or equivalent experience Preferred<li> <ul><p><br ><p> <p><br ><br ><br ><br ><br ><p><div> <p><strong>Enhancing Lives and Building Careers<strong><p> <p>Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development Together we are <strong>In the Network<strong> Interested in learning more<p> <p>Take a look at our Culture Benefits Early Talent Program and Additional Openings<br >We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID19<p> <p>Visa Sponsorship is not offered for this position<p> <p>Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race color religion sex national origin ancestry marital status protected veteran status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category Applicants for North American based positions with Veradigm must be legally authorized to work in the United States Verification of employment eligibility will be required as a condition of hire Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce<p> <p>From a VEVRAA Federal Contractor We request Priority Referral of Protected Veterans<p> <p>This is an official Veradigm Job posting To avoid identity theft please only consider applying to jobs posted on our official corporate site<p> <p><b>Thank you for reviewing this Veradigm opportunity Does this look like a great match for your skill set If so scroll on down and tell us more about yourself <b><br ><p><div>
Director, Corporate Security
Company: Bloomerang
Location: Remote
Posted Mar 12, 2024
<p>Bloomerang combines the best tools resources and people to provide a worldclass experience for tens of thousands of nonprofits allowing them to raise more money and do more good in the world Our powerful software and stellar customer service have made us one of the highest rated fundraisingdonor CRM on the market<p> <p>In addition to creating thriving nonprofits were also in the business of creating thriving employees<em> <em>At Bloomerang youll be a part of a missiondriven culture built on the core values of Empathy Unity and Transparency We know the key to our success is our people and were proud to be home to some of the most innovative and skilled employees in the workforce today<p> <p><br ><p><p>The Role<p> <p>As the Director Corporate Security to lead our organizations efforts in safeguarding our internal operations and assets The Director Corporate Security will be responsible for developing and implementing comprehensive security strategies policies and procedures to protect our organization from threats and ensure the safety and security of our employees facilities and information<p> <p>Strong communication and stakeholder management abilities are essential as you will be liaising with internal stakeholders and external partners to mitigate security threats effectively You will demonstrate exceptional leadership skills capable of building and leading a highperforming security team while fostering a culture of accountability and collaboration <p> <p>Joining our organization as the Director Corporate Security offers an exciting opportunity to shape and strengthen our security framework while ensuring the protection of our people and assets If you are a dedicated security professional with a strong track record and a passion for maintaining a secure environment we encourage you to apply<p> <p><br ><p><p>What You Will Do<p> <ul><li>Develop and implement internal security policies and procedures Design and enforce security protocols and guidelines to safeguard the organizations assets including physical facilities information systems data and intellectual property<li> <li>Risk assessment and mitigation Conduct regular assessments to identify potential security risks and vulnerabilities within the organization Develop strategies and action plans to mitigate risks improve security measures and respond effectively to incidents<li> <li>Security operations management Oversee the daytoday security operations of the organization including access control systems surveillance systems and security personnel Ensure the effective deployment and utilization of security resources to maintain a safe and secure environment<li> <li>Incident response and investigation Establish protocols and procedures for responding to internal security incidents including breaches thefts unauthorized access and other violations Lead investigations into security incidents collect evidence and collaborate with relevant stakeholders to take appropriate actions<li> <li>Security awareness and training Build upon and deliver training programs to educate employees on security best practices emergency procedures and incident reporting Foster a securityconscious culture within the organization and promote a high level of awareness among all staff members<li> <li>Collaboration and coordination Collaborate with other relevant departments to ensure alignment of security initiatives with organizational objectives Ensure all proper onboarding and offboarding procedures are adhered to Coordinate with external entities and security vendors as necessary<li> <li>Compliance and audit adherence Stay up to date with relevant laws regulations and industry standards related to internal security Ensure compliance with applicable requirements and implement necessary measures to meet our audit obligations<li> <li>Security technology and innovation Identify and evaluate emerging security technologies tools and solutions to enhance the organizations security posture Make recommendations for the adoption of new technologies and oversee their implementation<li> <ul><p>What You Need to Succeed<p> <ul><li>Proven experience in a leadership role within the field of information security<li> <li>Strong knowledge of security principles practices and industry standards<li> <li>Familiarity with relevant laws regulations and compliance requirements<li> <li>Experience in conducting risk assessments and developing security strategies<li> <li>Demonstrated ability to manage and respond to security incidents effectively<li> <li>Excellent leadership communication and interpersonal skills<li> <li>Strong analytical and problemsolving abilities<li> <li>Previous experience administering EDR platforms directory services and security awareness training platforms a plus<li> <li>Previous experience with SOC and PCI<li> <li>Professional certifications in security management eg CPP PSP CISM are desirable<li> <li>Experience with security technology including access control systems surveillance systems and incident management tools<li> <ul><p>Nice to Haves But Not Required<p> <ul><li>Technical Certifications<li> <li>SaaS experience<li> <ul><p>Benefits<p> <p>Health + Wellness<br >Youll have access to generous health vision and dental insurance options as well as a free subscription to Bright a wellness platform that offers live and ondemand fitness meditation mindfulness and nutrition classes<p> <p><br >Time Off<p> <p>Youll get a competitive PTO package that includes 20 PTO days 3 flex days 4 optional volunteer Days 12 paid holidays as well as paid parental leave<p> <p><br >401k<p> <p>Youll receive a 401k match to help invest in your future<p> <p><br ><p><p>Equipment<br >Everything you need to be successful shipped right to your door<p> <p><br ><p><p>Compensation<p> <p>The salary range for this position is $137500 $186500 You may also be eligible for a discretionary bonus Actual compensation within the range will be dependent on your skills experience qualifications and location as well as applicable employment laws<p> <p><br ><p><p>Location<p> <p>This is a permanent fulltime fully remote position Employees living in Indianapolis IN are welcome to work from our company headquarters We do not offer Visa sponsorship or relocation assistance at this time <p> <p><br ><p><p>Accommodations<p> <p>Applicants who require accommodations may contact careersbloomerangcom to request an accommodation in completing an application<p> <p><br ><p><p>Bloomerang is an Equal Opportunity Employer Individuals seeking employment at Bloomerang are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation <p>
D365 Senior Project Manager
Company: Quisitive
Location: Remote
Posted Mar 12, 2024
<p>High performing team members Challenging projects A stable and profitable company And a great place to work This is what you can expect if you join the Quisitive team Founded in 2016 Quisitive is a publicly traded global Microsoft partner specializing in Microsoft platform and complementary technologies custom solutions and offerings that drive digital transformation and business value for enterprise customers Our team of professionals has a long history of successfully delivering awardwinning Microsoft solutions and our culture of continual learning ensures that we remain committed to Microsofts longterm strategy <em><strong>Quisitive was recently named the 2023 Microsoft US Health and Life Sciences AND Solution Assessments Partner of the Year<strong><em><p> <p>What do we attribute our awardwinning success to The people we hire of course People dont join the Quisitive team for a job They come to Quisitive to build a career to deliver innovative and exciting work and be part of a highperforming and fun culture Well provide you the tools and leadership that you need to be successful and let you do what you do best<p> <p>It is a very exciting time of growth for our <strong>Customer Excellence <strong>team and we are currently hiring a <strong>D365 Senior Project Manager<strong> provide leadership for enterprise D365 projects <em><strong>This role can be located anywhere in the United States<strong><em><p> <p><strong>What will my role be<strong><p> <p>The PM will have overall responsibility of a projects deliverables budget and resources and will also work with other team members customers partners and subcontractors and the Sales team to ensure successful delivery of Dynamics 365 to customers You will be responsible for customer interactions understanding the customers business and will participate in full life cycle implementations using approved methodology<p> <p><u>Project Management<u><p> <ul><li>Project Management duties on complex projects or on multiple projects Defining service objectives by determining requirements developing project plans assembling and scheduling required service resources defining service measurements managing budgetactual and scope of work approval of projectrelated TampE<li> <li>Ensure projects are forecasted appropriately<li> <li>Assist in defining best practices in delivery including templates work plans methodologies<li> <li>Resolve project customer and staff issues <li> <li>Lead customer meetings or facilitated strategy sessions analyze processes and recommend improvements particularly when a SME is required beyond the project team or on larger complex projects<li> <ul><p><u>Customer Relationship Management<u><p> <ul><li>Ensure customer satisfaction<li> <li>Establishes a network of relationships within a broad range of functions and levels in a customer organization sustains executive and Clevel customer relationship<li> <li>Measure customer satisfaction throughout an engagement specifically identifying ways in which a team can increase current levels of satisfaction<li> <li>Ensure customer concerns and issues have been appropriately addressed<li> <li>Put customers interests first while considering the impact on team and project<li> <li>Quality Assurance Expected to identify and QA project efforts to ensure project decisiondeliverables are sound QA at a granular level all medium and large size projects<li> <li>Strive for continuous improvement of PMO methodologies<li> <li>Scope projects and leverage solution architects to provide quality assurance of scope assumptions and estimate<li> <ul><p><strong>Whats required<strong><p> <ul><li>Minimum 5 years project management experience required with a focus on D365 FinOps or CECRM projects<li> <li>Experience with Agile and Waterfall methodologies<li> <li>Good communication and relationship building skills<li> <li>Good problem solving and analytical skills<li> <li>Good time management and organizational skills<li> <li>Ability to travel for required client meetings etc<li> <li>Bachelors Degree or equivalent experience<li> <li>Up to 30 travel required<li> <ul><p><strong>What would set me apart<strong><p> <ul><li>Experience managing large ERP projects with 1+ million dollar budgets<li> <li>Managing large complex projects with ERP CRM and other applications in scope<li> <li>One or more project management certifications CSM PMP etc<li> <ul><p><br ><p><p>We are looking for curious initiative takers to join our team so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things then apply today<p> <p><em>No agencies or third parties please<em><p> <p><em>US Citizens and those authorized to work in the US are encouraged to apply We are unable to offer visa sponsorships at this time<em><p> <p><strong>About Quisitive<strong><p> <p>With significant growth since 2016 Quisitive is rapidly achieving our vision of becoming the premier global Microsoft partner and we continue to expand across the United States Canada and India Our teams have grown by diversifying our delivery model to include nearshore and offshore capabilities Within our growing Global Cloud Solutions business we deliver technical business solutions through a portfolio of IP solutions aligned to industry or business function to accelerate customer business goals and we deliver technical cloud solutions to help customers achieve their digital transformation goals In addition Quisitive has a portfolio of industryfocused solutions that address customer challenges in healthcare manufacturing state amp local government performance management and linguistics<p> <p><br ><p>
Staff Software Engineer - Elixir (Remote - US)
Company: PDQ
Location: Remote
Posted Mar 13, 2024
<p><span>PDQ founded in Salt Lake City UT makes device management simple secure and <span><b>P<b><span>retty <span><b>D<b><span>amn <span><b>Q<b><span>uick IT teams use our products to reduce complexity improve efficiency and enhance control in their unique environments We are backed by TA Associates and Berkshire Partners toptier global PE companies SimpleMDM and SmartDeploy are powered by <span>PDQ<span> <span><p> <p><br ><p> <p><b>PDQs Mission<b><span> We make device management simple secure and pretty damn quick<span><p> <p><br ><p> <p><b>PDQs Core Values<b><span> Honesty Ownership Collaboration and Improvement<span><p> <p><br ><p> <p><span>As an experienced Staff Software Engineer you will be a critical technical leader in the development of PDQ Connect a new agentbased cloud hosted SaaS product by PDQ You will have a variety of responsibilities as a member of the engineering team such as adding new functionality enhancing scalability eliminating bugs maintaining our code and improving as an engineer You will be involved in all aspects of the product lifecycle in growing and improving Connect including feature development testing deployment monitoring and support You will have opportunities to influence the technical direction of the product<span><p> <p><br ><p> <p><span>Technologies we currently use Elixir Phoenix Framework Rust TypeScript React with MUIX C Postgres Stripe Kubernetes GCP Git<span><p> <p><b>How you might spend your day<b> <p><ul><li>Architect develop test deploy maintain and improve software <li> <li>Design and build complex workflows into elegantly simple and reliable backend systems <li> <li>Work within CICD to deliver code often <li> <li>Work across the entire technology stack from code to infrastructure <li> <li>Collaborate with teams to deliver on project priorities within deadlines <li> <li>Own the technical leadership spectrum including scalability security maintenance bug incidents etc <li> <li>Identify examine demonstrate and teach new technologies to the rest of the department <li> <li>Conduct research learn programming languagesframeworks we use eg ElixirPhoenix Rust TypeScriptReact and more and prototype efforts with autonomy <li> <li>Exchange frank constructive code reviews with your peers <li> <li>Collaborate with product managers and UX designers to improve the fitforpurpose of products <li> <li>Mentor other software engineers and encourage teamwide improvement <li> <li>Refine development deployment pipelines and processes to ensure reliability and efficiency <li> <ul><p><b>Who you are<b> <p><ul><li>Ownership You take responsibility for projects drive results and deliver on commitments <li> <li>Honesty You demonstrate integrity transparency and ethical behavior in all interactions <li> <li>Collaboration You work effectively with crossfunctional teams and foster a culture of teamwork <li> <li>Improvement You continuously seek opportunities for growth innovation and personal development <li> <li>Passionate about delivering business value by applying your engineering skills <li> <li>Experience architecting and building clean and simple solutions for backend systems at scale <li> <li>Possess strong analytic technical and problemsolving skills <li> <li>Ability to communicate effectively through written or verbal medium <li> <li>Strong experience with SQL data and managing database migrations <li> <li>Experience building consuming APIs and services using REST etc <li> <li>Knowledge of Git and Git flow version control <li> <li>Defensive security strategies for both client and serverside web systems <li> <li>Strong ability to create architecture diagrams specifications and other analyses from user requirements <li> <li>Experience with containerization creation use and deployment strategies <li> <li>Expert debugging skills and pragmatic design experience <li> <li>Experience with testdriven development and automated testing frameworks <li> <li>Ability to read code and quickly make sense of an unfamiliar codebase <li> <li>Ability to understand a problem space and make code changes safely <li> <ul><p><b>Were looking for people who have<b> <p><ul><li>Bachelors degree in Computer Science a related degree or equivalent experience <li> <li>Strong experience designing resilient and scalable backend web systems <li> <li>Experience integrating with payment processor APIs such as Stripe Chargebee Braintree etc <li> <li>6+ years of experience working on a variety of professional software development projects <li> <li>Agile development experience <li> <li>Ability to work with modify and improve CICD automation technologies such as GitHub Actions Jenkins Codefresh Kubernetes Docker etc<li> <li>Experience engaging with opensource projects and communities <li> <ul><p> <p><p><b><i>Do you think you have what it takes but dont necessarily meet all the requirements Apply anyway you could be exactly who we are looking for<i><b><i> <i><p> <p><br ><p> <p><span>PDQ offers all of the great perks and benefits youd expect from working at a very cool tech company and even some you might not expect including<span><p> <p><span> <span><p> <p><span>4Day Work Week<span><p> <p><span>Managers who champion professional development and are technically experienced the best kind of experience<span><p> <p><span>100 Premium Coverage for medical dental and vision for you and your dependents<span><p> <p><span>100 Premium Coverage for Short Term Disability Long Term Disability Life and ADampD Insurance <span><p> <p><span>Company Match of the first 6 of your employee deferrals after youve been employed with us for 90 days<span><p> <p><span>Flexible Paid Time Off Policy that treats you like the adult that you are<span><p> <p><span>Health Savings Account HSA and wellness incentives<span><p> <p><span>Quarterly Company Values Award team member nominated<span><p> <p><br ><p> <p><span>PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex race color age pregnancy sexual orientation gender identity or expression religion national origin ancestry citizenship marital status military or veteran status genetic information disability status or any other characteristic protected by federal provincial state or local law If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process please contact hrpdqcom<span><p> <p><br ><p> <p><span>The majority of PDQs fulltime roles do not qualify for sponsorship of employment visas such as the H1B visa This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation eg CPT OPT but would require H1B visa sponsorship within a few years of employment to retain eligibility for employment <span><p> <p><br ><p> <p><span>Currently candidates <span><i>who are eligible for fully remote positions<i><span> can live in any of the following US states AR AZ CO CT FL GA ID IL IN KY MD MI MN MO NC NH OK OR TN TX UT VA WA WI <span><p> <p><p>
Director of Customer Success
Company: Seso Inc.
Location: Remote
Posted Mar 12, 2024
<div> <p><span><strong>About Seso<strong><span><p> <p><span>American agriculture has been facing a labor crisis for decades Seso is addressing this problem by building the first endtoend recruiting and workforce management platform for the industry<span><p> <p><span>Sesos mission is to provide agricultural workers with meaningful safe employment opportunities provide security for the most critical aspects of Americas food production system and reduce admin costs to employers through software We are addressing American farmers biggest pain point access to qualified labor through a softwareenabled labor solution that automates the H2A visa Our comprehensive HR platform not only streamlines and automates the H2A program but helps agribusiness seamlessly integrate their efforts across recruitment onboarding payroll and insurance while providing workers access to financial services for the first time <span><p> <p><span>Seso has raised over $30m from Tier I investors including Index Founders Fund and NfX and has been recognized with awards like <span><span>Forbes Rising Stars<span><span> and Andreesen Horowitzs <span><span>American Dynamism 50<span><span> <span><p> <div> <p><strong>About the Role<strong><p> <p>Were looking for a Director of Customer Success to manage a growing team of CSMs and help define what customer success means at Seso This is a great role for a handson leader who enjoys spending time with customers developing talent and defining process Youll work closely with sales to make a smooth handoff with product to drive customer value and efficiency and with operational teams to ensure that every part of the customer journey is working together <p> <p><strong>Responsibilities<strong><p> <p>Drive Customer Success Outcomes<p> <ul><li>Maintain high renewal rates and increase opportunities for expansion<li> <li>Ensure that customers understand the value that theyre getting from Sesos software and services<li> <li>Enhance future lifetime value via increased product adoption customer satisfaction and improved health scores<li> <li>Drive new business growth through advocacy and referenceability<li> <ul><p>Enhance Effectiveness and Efficiency<p> <ul><li>Help hone the customer experience by continuing to define processes and identify opportunities for improvement <li> <li>Identify the highest value activities and ensure that process exists around them <li> <li>Utilize and optimize Customer Success Management tools including Salesforcecom <li> <ul><p>Measure Effectiveness of Customer Success<p> <ul><li>Define operational metrics establish a tracking system and review cadence within the team<li> <li>Share metrics with the executive team crossfunctional peers and the company<li> <ul><p>Lead a WorldClass Customer Success Team<p> <ul><li>Foster collaboration within the team and across the customer lifecycle<li> <li>Encourage continuous learning<li> <li>Embody a culture of service excellence leading by example and instilling accountability by setting clear expectations and measuring results<li> <ul><p>Inspire Customer Success Across the Company<p> <ul><li>Foster a companywide culture of Customer Success<li> <li>Align with Marketing on client engagement strategies<li> <li>Collaborate with Product on driving the product roadmap<li> <li>Coordinate with Sales on crossselling and upselling emphasizing retention<li> <li>Work with Finance on measurement and forecasting<li> <li>Collaborate with the Executive Team on key metrics and objectives<li> <li>Enhance the companywide customer feedback loop<li> <ul><p><strong>About You<strong><p> <ul><li>3+ years of Progressive Customer Success Leadership experience in a fastpaced environment experience in SaaS andor a startup environment strongly preferred<li> <li>Superior operational and project management skills Youre not afraid of building launching and iterating on the right processes <li> <li>Ability to work with a nontechnical group of customers who are interested in using software to improve their own operations<li> <li>Experience working across multiple customer segments from SMB to MidMarket to Enterprise<li> <li>Ability to navigate complex and emotional situations in a professional manner<li> <li>A proven track record of success in process management and a displayed technical aptitude<li> <li>Excellent organizational skills and ability to prioritize delegate multitask and execute<li> <li>Superior communications skills presentation written amp verbal in order to communicate effectively across levels and organizations<li> <li>Ability to travel up to 25<li> <li>Experience in HRtech a plus<li> <li>Bilingual English and Spanish a plus<li> <ul><p>Benefits<p> <ul><li>Talented and fun teammates who dont take themselves too seriously<li> <li>Competitive Salary and meaningful equity<li> <li>Excellent medical and dental insurance plans<li> <li>Flexible work schedule and unlimited vacation<li> <li>Budget and support for personal development<li> <li>Last week of the year off for company wide winter break<li> <li>Company sponsored team events<li> <ul><div> <p><span><em>Diversity is more than a commitment at Seso it is the foundation of what we do We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers We believe in diversity of race gender sexual orientation age religion ethnicity national origin and all the other fascinating characteristics that make us all feel welcome<em><br ><span><p> <div>
Sr. Human Resources Business Partner - Remote US
Company: Seamless.AI
Location: Remote
Posted Mar 13, 2024
<p><b><strong><strong><b><b><span><strong>The Opportunity<strong><span><b> <p><p>The Sr HR Business Partner HRBP position is responsible for providing core HR support to our business leaders and their teams This is a newly created role with an emphasis on being a trusted advisor to the organization The Sr HRBP will have a broad scope and the ability to impact career growth employee development compensation and benefits performance and engagement across the organization This role reports to the Associate Director Human Resources<p> <p><b><span><strong><span>Responsibilities<span><strong><span><b> <p><ul><li>Provide strategic partnership to team leaders and ensure alignment to organization strategy values and principles <li> <li>Collaborate on daytoday performance management eg coaching career development disciplinary actions and support the performance review process Ensure clear performance objectives<li> <li>Provide HR guidance on various personnel matters and manage and resolve complex employee relations issues<li> <li>Work closely with management and employees to drive strong work relationships build morale and increase productivity engagement and retention<li> <li>Work closely with the Associate Director Human Resources in drafting and revising HR policies and providing policy guidance<li> <li>Work closely with the HR team to ensure consistent execution of various practices and policies across all departments within the organization <li> <li>Provide guidance and input on organization and team structure workforce planning and succession planning<li> <li>Identify and deliver training across the organization Participate in evaluation and monitoring of training programs to ensure success <li> <ul><p><b><span><strong>Skillset<strong><span><b> <p><ul><li>Demonstrated success in building internal trust and strong relationships with business partners<li> <li>Knowledge of and ability to apply applicable laws guidelines regulations and policies<li> <li>Excellent time management and organizational skills with a proven ability to work in a fastpaced and rapidly evolving environment<li> <li>Proven track record of retaining top talent in a highgrowth tech startup environment <li> <li>Strong analytical and problemsolving skills<li> <li>Previous HR and onboarding experience in a remote environment <li> <li>Experience with Google Workspace and Rippling HRIS is a plus<li> <ul><p><b><span><strong>Education and Requirements<strong><span><b> <p><ul><li>4+ years of experience as an HRBP or similar role<li> <li>Working knowledge of multiple human resource disciplines including compensation practices organizational design employee relations performance management and federal and state employment laws<li> <li>Experience working in a highgrowth tech startup environment is required<li> <li>Prior working experience with Engineering Product Data Science and Development teams a plus<li> <li>Prior experience supporting business leaders and HR experience in a SaaS environment is a must <li> <li>Bachelors degree<li> <li>SHRM Certified Professional SHRMCP or SHRM Senior Certified Professional SHRMSCP credential a plus<li> <ul><p><b><strong>Check out what our employees think about working at Seamless <span>CLICK HERE<span><strong><b><br ><p><div> <p>SeamlessAI has been delivering the worlds best sales leads since 2015 Our product is the first real time B2B search engine helping sales teams maximize revenue increase sales and easily acquire their total addressable market using artificial intelligence Our product has been recognized by G2 in 2024 in the following categories Best Software Products Overall Best Software Products for Small Business and Highest Satisfaction Products We have been recognized as one of Ohios fastest growing companies and won 2020 Best Places to Work LinkedIns Top 50 Tech Startups in 20202022 and 2023 Purpose Jobs 2023 Best Workplace Culture and Best Worklife balance and Purpose Jobs best place to work in 2024 We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status Visa Sponsorship is not included in our hiring package Applicants will need to be authorized to work in the US<p> <div>
D365 Senior Support Consultant (Finance & Supply Chain)
Company: Quisitive
Location: Remote
Posted Mar 12, 2024
<p>High performing team members Challenging projects A stable and profitable company And a great place to work This is what you can expect if you join the Quisitive team Founded in 2016 Quisitive is a publicly traded global Microsoft partner specializing in Microsoft platform and complementary technologies custom solutions and offerings that drive digital transformation and business value for enterprise customers Our team of professionals has a long history of successfully delivering awardwinning Microsoft solutions and our culture of continual learning ensures that we remain committed to Microsofts longterm strategy <em><strong>Quisitive was recently named the 2023 Microsoft US Health and Life Sciences AND Solution Assessments Partner of the Year<strong><em><p> <p>What do we attribute our awardwinning success to The people we hire of course People dont join the Quisitive team for a job They come to Quisitive to build a career to continue their infinite quest to learn to deliver on the most innovative and exciting work of their lives and to be part of a highperforming and fun culture Well provide you the tools and leadership that you need to be successful and let you do what you do best<p> <p>It is a very exciting time of growth for our <strong>Customer Excellence CE <strong>practice and<strong> Business Solutions <strong>team as we are currently hiring a <strong>D365 Senior Support Consultant<strong> to provide technical leadership for the team <em><strong><span> This role can be located anywhere in the United States but we would prefer Austin Dallas Chicago Denver Phoenix or Tampa<span><strong><em><p> <p><strong>What will my role be<strong><p> <p>As a <strong>D365 Senior Support Consultant<strong> you will collaborate with the Quisitive project teams and customer stakeholders to finalize and prioritize engagement scope develop a comprehensive set of requirements that align to customer business objectives and gain a full understanding of current business processes and desired future state to support a platform roadmap for the customer In the course of your project duties you may<p> <ul><li>Leverage the prescribed Microsoft Dynamics implementation methodology Sure Step for successful delivery<li> <li>Facilitate customer decisionmaking process and develop functional design document that will drive the development process eg modificationscustomizations to Dynamics versus customer process changes or both<li> <li>Document customer business requirements that express the actions a solution must execute and the expected outcomes<li> <li>Configure and customize Dynamics to achieve customer business requirements provide solutions and work arounds suitable to the end user and eliminate complexity<li> <li>Design and finalize flow charts for business processes and engage in test script writing and training materials<li> <li>Conduct acceptance testing and train customer resources to successfully use and maintain the Dynamics application<li> <li>Prepare and deliver overviews and product demonstrations to customers and prepare presentationsdemo scripts for Quisitive presales activities<li> <li>Engage in data migration and assist the customer and team stabilize the approach<li> <li>Work with ISVs and 3rd party integrations<li> <li>Prepare training plans and guide less experienced Support Consultants in scaling their capabilities<li> <li>Standardize best practices for reuseable documentation solutions test scripts process flows<li> <li>Work on multiple customer projects simultaneously<li> <li>Customer support activities may include<li> <ul><ul><ul><li>Manage and prioritize support tickets ensuring they meet agreedupon Service Level Agreements SLAs Managing support ticket assignments and customer escalations<li> <li>As a support consultant your primary focus is to provide functional application help desk support for Microsoft Dynamics 365 clients<li> <li>Provide troubleshooting and resolution help when users encounter problems or need assistance you step in to troubleshoot issues implement fixes and document case resolutions<li> <li>Documenting or reviewing functional specifications for customer issues<li> <li>Working with Quisitive implementation team to ensure issue resolution<li> <li>Working with support manager for customer status reporting<li> <li>Reviewing hours reported by offshore teams if applicable<li> <li>Leading upgrade plans for customers and coordinating solution testing<li> <ul><ul><p> <strong>Whats required<strong><p> <ul><li>First and foremost you should enjoy solving technical challenges working with customers and being part of an amazing team<li> <li>35+ years customer support experience in MS Dynamics<li> <li>Firm understanding of the challenges risks and resolutions of implementing vertical applications<li> <li>Credible professional presence and ability to develop productive customer and team relationships<li> <li>Strong problem solving analytical time management organizational written and verbal communication skills<li> <li>Drive for results and customerfocused mindset<li> <li>Desire to be part of a team but also the ability to work independently<li> <li>Bachelors Degree or equivalent experience<li> <ul><p><strong>What would set me apart<strong><p> <ul><li>Certifications associated with MS Dynamics 365 and associated technologies<li> <li>Knowledge of Microsoft Sure Step methodology and solution selling<li> <ul><p>We are looking for curious initiative takers to join our team so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things then apply today<p> <p><em>No agencies or third parties please<em><p> <p><em>US Citizens and those authorized to work in the US are encouraged to apply We are unable to offer visa sponsorships at this time<em><p> <p><strong>About Quisitive<strong><p> <p>With significant growth since 2016 Quisitive is rapidly achieving our vision of becoming the premier global Microsoft partner and we continue to expand across the United States Canada and India Our teams have grown by diversifying our delivery model to include nearshore and offshore capabilities Within our growing Global Cloud Solutions business we deliver technical business solutions through a portfolio of IP solutions aligned to industry or business function to accelerate customer business goals and we deliver technical cloud solutions to help customers achieve their digital transformation goals In addition Quisitive has a portfolio of industryfocused solutions that address customer challenges in healthcare manufacturing state amp local government performance management and linguistics<p> <p><strong> <strong><p> <p><br ><p>
VP of Partnership - USA
Company: Pulse iD
Location: Remote
Posted Mar 12, 2024
<p><strong>A little bit about us<strong><p> <p>Pulse iD is a technology company headquartered in Hong Kong with offices in Singapore Dubai Malaysia Hong Kong Australia and Sri Lanka We provide an endtoend intelligent personalised offers platform that enables offer sourcing merchantfunded rewards cardlinked redemption and geolocation services for financial institutions and enterprises Pulse iD provides a seamless solution that delivers targeted and personalised content to consumers supercharging clients business growth while reducing operational costs and complexity<p> <p><strong>What are we looking for <strong><p> <p>As we continue to scale we seek an experienced VP of Partnership with strong business acumen and product sales background to drive the commercial growth of Pulse iD product offerings in North America Your primary responsibilities include bringing in new commercial prospects developing partnerships and strengthening the market presence of Pulse iD across North America This position is 100 remote but needs to be based in the US or Canada<p> <p>You will be working closely with diverse stakeholders within the company to build relationships with potential clients and drive new business end to end from lead identification to implementation This is an individual contributor role with the potential to build a small team as the client base grows<p> <p>We seek someone <strong>proactive<strong> <strong>resultsoriented<strong> and <strong>wellconnected<strong> in the loyalty and payments industry <p> <p><strong>Your responsibilities include<strong><p> <ul><li>Develop sales plans and strategies for optimal performance and growth<li> <li>Nurture and expand the companys relationship with toppriority prospect decisionmakers<li> <li>Manage and expand partnerships with key industry players such as Visa and Mastercard across the region <li> <li>Structure proposals lead strategic discussions and close commercial deals <li> <li>Maintain timely records of sales activities in CRM<li> <li>Review and evaluate market trends and industry developments<li> <li>Analyse and identify future potential growth opportunities for new revenue streams<li> <li>Work with the product management team to introduce new initiatives offerings and sales opportunities <li> <ul><p><strong>What do you need to have <strong><p> <p><u>Background<u><p> <ul><li>Minimum 10 years of experience in Strategic Partnerships Business Development Consulting roles <li> <li>BSc or BA degree in Computer Science Engineering or other related area MBA or other relevant graduate degree will be a bonus<li> <li>FinTech loyalty and payment industry knowledge and experience<li> <li>Experience working in a startup is ideal Demonstrated ability to perform in a fastpaced environment is essential<li> <ul><p><u>Skills<u><p> <ul><li>Strategic planning<li> <li>Business modelling and data analysis <li> <li>Presentation<li> <li>Negotiation <li> <li>Problemsolving<li> <li>Pipeline management<li> <li>Stakeholder management across all levels of an organisation<li> <li>Strong communication leadership and organisational skills with experience closing large enterpriselong sales cycle projects<li> <ul><p><strong>We also offer the following <strong><p> <ul><li>An exciting journey with the opportunity to build meaningful solutions for the industry<li> <li>An engaging remote environment with a globally distributed team <li> <li>An opportunity to work with talented industry practitioners support motivate and learn from each other <li> <li>An attractive remuneration package with equity options<li> <ul><p><strong>Sounds great <strong><p> <p>Does it sound like what you are looking for Submit your application today or reach out to discuss further<p> <p>If you are interested to know more about Pulse iD Check out our website wwwpulseidcom for more information <p>